Reference

Our Terms, Your Account Rights

344 bd operates under a clear legal framework so you know exactly where you stand — from account registration through to withdrawals via bKash, Nagad, or Rocket.

Jurisdiction-Aware TermsAccount Data PolicybKash & Nagad Wallet RulesEligibility by RegionContact Rights

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How Our Legal Terms Apply to You

344 bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern your relationship with 344 bd from the moment you open an account. Eligibility is determined by your local law and the region from which you access the platform — if online gaming is restricted or unlicensed in your jurisdiction, these terms do not

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override that restriction and you remain responsible for compliance with local rules. When you deposit through bKash, Nagad, or Rocket, the transaction is processed under the payment provider's own terms alongside ours. We do not store your mobile wallet PIN or banking credentials — those stay
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with your provider. Account wallets on 344 bd reflect confirmed deposits only; pending transfers are not credited until the payment rail confirms receipt. We may update these terms when regulatory conditions change. Where a material change affects your account rights, we will notify you through the
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contact method on file before the change takes effect. Continued use of the platform after that notice constitutes acceptance. If you disagree with a change, you may close your account and withdraw any confirmed balance before the effective date. All disputes are handled through the contact
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channels listed on this page, and we aim to respond within the timeframe stated in our support policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your account data is held securely and used only for the purposes described in these terms — account management, payment processing through bKash, Nagad, and Rocket, and fraud prevention. We do not sell personal data to third parties. You can request a copy of the data we hold, ask for corrections, or request account closure at any time through the support channels on this page.

Data Retention

We retain account and transaction records for the period required by applicable law, after which data is deleted or anonymised in line with our retention schedule.

Cookie Policy

We use session and analytics cookies to keep your account secure and improve platform performance; you can manage cookie preferences from your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number; we never ask for your bKash or Nagad PIN through any channel.

Data Requests

To access, correct, or delete your personal data, submit a request through live chat or email with your account details and we will process it promptly.

LEGAL CONTACT PATHS

Reach Us on Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a dispute, our support team handles legal and account queries through the channels below. For account-specific issues — such as a transaction discrepancy on your bKash or Nagad deposit — have your payment reference ready when you get in touch.

Live Chat Open the chat widget from any page on 344 bd to reach the support team directly for account and policy questions.

Email Support Send detailed legal or data-access requests to our support email; we respond to policy queries within the stated timeframe.

Account Help Centre The Help Centre covers common legal questions — account closure, data requests, and payment dispute steps — without needing to contact support.

Common Legal and Policy Questions

These are the questions we hear most often about our terms, account rights, and data practices. If your question is not covered here, reach out through live chat or email.

Access depends on your local law and eligible regions. You are responsible for confirming that using the platform is permitted under the laws that apply to you before registering.

We retain transaction and identity records for the period required by applicable law, then delete or anonymise them. You can request a copy of your data before closing your account.

Yes. Submit a data-access request through live chat or email with your registered account details. We will confirm receipt and process the request within the timeframe in our policy.

Contact support via live chat with your bKash or Nagad payment reference and the transaction timestamp. Our team will cross-check the payment rail confirmation and resolve the discrepancy.

Yes. If a material change affects your account rights, we notify you through your registered contact method before the change takes effect, giving you time to review or close your account.

No. We never store your bKash, Nagad, or Rocket PIN. Payment authentication happens entirely within your wallet provider's app; we only receive a confirmation of the completed transfer.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ AccountRegister

Our Terms, Your Account Rights

How We Handle Your Information

Data Retention

Cookie Policy

Account Security

Data Requests

Reach Us on Policy Matters

Common Legal and Policy Questions

01 Does 344 bd accept players from all regions in Bangladesh?

02 What happens to my account data if I close my account?

03 Can I request a copy of the personal data 344 bd holds about me?

04 How do I raise a dispute about a bKash or Nagad deposit that was not credited?

05 Will I be notified if the legal terms change?

06 Does 344 bd store my mobile wallet PIN or bank credentials?

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